Consumer Protection:

Question: How can Ontario consumer protection laws help me if a seller’s contract or business practices seem unfair?

Answer: Mole Legal Services can help you understand and act on Ontario consumer protection rights when a business uses unfair practices, pressures you into a deal, charges deceptive prices, or tries to limit remedies in ways that may be unlawful  ; they can also guide paralegal and property-management related consumer issues such as contract terms, implied conditions, and whether you have options to respond without delay  ; call (647) 709-5157 for a free 1/4-hour consultation to review your situation and map next steps under the Consumer Protection Act, 2002, S.O. 2002, c. 30, Sch. A and other applicable Ontario consumer rules  ;

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In the world of commerce, and in particular matters of consumer transactions, the individual person as a purchasing consumer is often at significant disadvantage in business dealings, especially when such business dealings involve large corporations.  To help balance the playing field, so to help ensure that individual consumers receive fairness during business dealings, consumer protection laws were put into place.

Note: Please contact Mole Legal Services by phone at: (647) 709-5157 to discuss any specific questions that you may have.

Without the protection of consumer protection statutes, consumers would be subjected to the common law and the age old adage of buyer beware or caveat emptor as such is known in Latin) and often referred to within historical legal precedents.

The Law

The law contains many statutes that contain provisions providing protection to consumers including, among various others:

• The Consumer Protection Act, 2002, S.O. 2002, Chapter 30, Schedule A;
• The Competition Act, R.S.C. 1985, c. C-34; and
• The Sale of Goods Act, R.S.O. 1990, c. S.1.

In addition to the statute laws as above, and despite buyer beware principles, the common law as ruled by judges also contains protections for consumers such as implied warranties requiring that sellers to supply products appropriate for the intended purpose or for the performance of good work.

Common Issues Include: